I found him to be well mannered and experienced, not at all pushy and you can tell he has rode many a bike in his time. However Jobes is not much further and although not quite offering the same quality of bike, they were able to offer a comfortable, strong and light bike at a cheaper price. I think perhaps Rob Winstanleys might consider that the average bike user might rather compromise on finishes such as hardwearing sadles, non rusting chains and the specialized brand for a slightly cheaper price.
Brilliant, knows his stuff, bought 3 excellent specialized for the kids, don't drop to bits like cheap toys r us stuff. puts bikes away and stores them until christmas. Need a bike see this man. BOUGHT BIKES THERE BECAUSE OF HIS KNOWLEDGE, excellent service, would use this bike shop to buy future bikes, business 1st class doesn't need to improve